Julie has a heart of gold.

We had a meeting with Julie in February and everything seemed to go great. She said she'd be in contact with us by email within the next day or two after we sent her the information we needed. We got home and sent her everything and then never heard anything at all. We called multiples times for about a month and then decided to go elsewhere. For all the money they waste on TV commercials, you'd think they could help clients.