Used for my divorce proceedings Allison was professional and caring thought the whole process

Neither polite nor accessible.

I call and went through their screening process. They said "I was approved" and set me up with an appointment time. At the appointment I met with an intern who wen through the same process that they did on the phone!!! The intern also indicated that they did not know if they would take my case! So for the next 2 days they strung me along only to tell me that "if" they took my case it would be 3 to 4 months! I am a victim of domestic violence. They do not care!

I had a very frustrating experience with prairie state legal! I was told to call back today in order to speak with a lawyer concerning my case. I put in an application over the phone which took about 30 minutes. I answered questions about the details of my case and other information. The lady I spoke with, told me that my information and case type was eligible for services from them and that a lawyer would call me , to go over my case a bit more. When I got on the phone with one of their lawyers(who called me back) it went downhill from there. I repeated most of the information that i had already told the previous lady, and on top of that I was on hold for 10 minutes while she reviewed my case. That in itself was unprofessional, because why would you call me and not have already reviewed the information that was supposedly forwarded to you. After that, she asked me details and dates in regards to my case, all to eventually tell me that they didn’t have enough lawyers for my case. I don’t understand why you would wasted 41 minutes of my time if you knew this to begin with. I can neither confirm or deny the quality of their legal services because i did not go that far. I can however, tell you that their customer service, concern for your time and consideration, is lacking.

Very friendly, knowledgeable, and understanding. I highly recommend these attorneys. They also work on a sliding scale. They cover a wide variety of civil law cases including bankruptcy, divorce and tenant rights.

Great service, great staff. The front desk secretary(Linda) was so friendly and knowledgeable. The legal help they provide is amazing... Thank you so much for the help.

Very positive outcome