Great job

Great experience

Staff was very helpful and friendly throughout.
I really appreciate all the work they all put in and would highly recommend. thank you again for everything.

I had a good experience. The attorneys and staff are professional and knowledgeable and kind. I was treated like a person and was able to ask questions and always get answers and help. This was my first accident and they were very supportive. I would recommend their services to anyone who needs a attorney.

My experience was great,they treated me like family.wont call nobody else.#1 in my book!!

Very professional people. Jazmin was excellent. Thank you for your service.

Extremely professional great law firm

My case manager Jazmin C and Attorney Danielle W helped with my case. I had a great experience and with no doubt I would highly recommend the Carter Mario team.

Very Detailed and Informative Attorneys & Professionals Paralegals Help me obtain my Social Security Disability after 4 Denials.
Thank You Carter & Mario Disability Attorneys ️ ✌

Jazmin and Andy made this process easy for me so I could just focus on my recovery. Thanks so much for helping me!

Don't go here! the worst experience ever, seek legal advice elsewhere!

They are very helpful

Thank you for your services for my daughters greatly appreciated

COULDN'T BE HAPPIER

I would reccommend Carter Mario Law Firm if you ever need an injury attorney. Also, if you do, ask for Atty. Danielle Wisniowski. She was fantastic!! Very knowledgable, hard working, professional, and best of all, VERY easy to talk to and get along with which set me at ease from the start. She answered every question I had and kept me informed every step of the way. I cant say enough about her! Thank you Carter Mario Law Firm and MOST of all, thank you Atty. Wisniowski.

Everyone at Carter Mario New Britain was knowledgeable, friendly and extremely helpful, but no one more so than my attorney Danielle Wisniowski! From the first time I met with her, the last time when I signed my agreement and every time in between, she kept me informed of every aspect of my case either by phone or by email. We met in person often and any questions or concerns I had were always answered quickly and concisely! Thank you so much Carter Mario and especially Danielle, for all the hard work you put into my case to make sure that I got the best outcome. I will be forever grateful!! If ever I or someone I know needs an attorney, you will be the only one to receive my recommendation.

they give it to you like it is, no BS. friendly and helpful. truly care for their clients

Carla Minniefield was the lawyer in charge of my case and did an amazing job, fighting the insurance company until I got a fair amount for an accident that left me hurt and missing work. I was kept informed during the whole process and made what could've been a lengthy, painful process, a timely and easy solutio .

I hired attorneys from carter Mario on my accident case. They were everything I thought they would be. As seen on the tv commercial everything that they present on their commercial i found out is true. I been in accidents before where I had other lawyers who do not compare. I would like to thank attorney Takores and his assistants Sonya and Jazmin who are very helpful with everything I needed and always got back to me and kept me informed on everything that was going on.

I would recommend both Attorney Takores and Jazmin for their great work on my case. They always treated me with respect.

I had a great experience with Carter Mario they were kind courteous and friendly and they helped me through the whole thing of my case they keeped checking in to see how I was doing definitely recommend them to friends and family

The entire staff at the Carter Mario New Britain office have been nothing but professional and compassionate from the first day I met them in January of 2018. My case was recently settled and while I'm glad the entire ordeal is behind me, I will miss working with Danielle Wisniowski. Danielle kept me informed every step of the way for well over a year and set realistic expectations with me. If you ever need representation, I encourage you to seek Danielle's counsel.

Professional and personable, although still the corporate machine.

Pros: Resources, knowledge of the legal system, and a "name" firm working for me. Every conversation was polite, non-judgmental, and informative. Spot-on legal advice. Bottom line: they got money from the "other guy's" insurance company to pay off my medical expenses and help ease the complete and utter hassle-laden painful stressed-out 20-month disruption of my life.

Cons: I would have liked more discussion-time with an attorney and thought they would have been able to better anticipate some of my concerns. At times, particularly in the beginning, I felt the case was passed around more than I was comfortable with. The financial result was relatively positive, (I'm not an expert. This was a first time experience with any legal matter whatsoever of this nature, so I don't know if the settlement amount was above or below what another firm may have been able to negotiate), but it made me uneasy during the long 20-month process. To be clear, there was always someone available to talk to, but it was not usually the attorney assigned to my case - a couple times even when we had scheduled the phone conversation in advance. In fact, I never saw the attorney in person - although our email and phone communication was not lacking in professionalism, expertise, or personal courtesies. Less client-juggling and some face-time with the assigned attorney - at least at the signing of the final settlement documents - would have brought this rating up to 4 stars. Additionally, while the staff called to check in regularly during my injury recovery process, once I was ready to negotiate the settlement with the insurance company it seemed like I had to stay on top of things and push the process along. I thought they could have been more aggressive. Lastly, I would have appreciated a detailed explanation at the beginning, and a reminder or two DURING, of which items/actions were considered "Case Expenses" on top of the "one-third-of-settlement" fee that I was already paying. I'm sure I missed it in the fine print when I signed the contract (possibly because I had suffered a head-on motor vehicle collision the day before) but I honestly thought I was going to pay 1/3 of the settlement amount, no more no less. I was surprised (but not terribly) at the very end to see a thousand dollars in copy, research, and administrative fees tacked on to my bill.

That said, very lovely people over there and they do good work. I hope if they read this review they can interpret this comment as the constructive criticism it is intended to be and use it to make improvements. Thank you to Jazmin, Danielle, and the CM team.

Jazmin was always pleasant, helpful and accommodating whenever I spoke with her. If I had to leave a message for her to return my call, it was always promptly returned. She was a joy to work with and would recommend anyone that needs help to call Jazmin to get the ball rolling.

Atty Minnifield was also pleasant and very helpful. She kept me up to date on the proceedings of my case and never hesitated to answer any questions I had . I know she worked hard on this case and I am very thankful to have been able to have her representing me in this matter. I would definitely recommend Carter-Mario to anyone I know. It's been a pleasure working with them!!!

Danielle and Kelly are easy to communicate, concise in the way the explain options, and present level headed approaches to obtaining satisfaction.

This team was absolutely great in my time dealing with them. But over all I want to really point out my case manager “Samuel Velez” who not only did his job and more, but also made it his mission to keep me informed of every single detail and what to expect even if it was not what I wanted to hear none the less it was always the truth. I recommend carter to anyone that has been hurt at work because of the way Sam dealt with me in every single aspect of the case. Thank You Samuel Velez. Mr. Carter please make sure the rest of your case workers work like Samuel

They made me feel right at home not your typical Law Firm

Lawyer said she couldn't help me because of lame reasons. She was kinda cold speaking too. The other staff is very friendly and offered my self and my daughter something to drink. What I didn't finish of my coffee they put in a to go cup. But thanks for the free pens.

My lawyer for yrs, great n humble people n pleasant . Would not change.

Amazing law firm! fast and promt. Friendly helpful staff top to bottom. Anytime I had questions day or night Samuel Velez and the rest of the Carter Mario staff were there for me.

Always kept me informed and that's great

Very pleasant experience, Samuel was very helpful and I have n keeping me informed as to my case matters.

Once I met with attorney Danielle W. and case manager Sonia U. my mind was put at ease. I'd highly advise setting up an appointment if you are in accident. Get Carter!

Processed in a timely matter. Staff was great & very polite. Great experience!

Awesome team

Carter Mario law firm was very helpful and informative. They walked me through the entire process, and answered all my questions. I would recommend this law firm very strongly.

Great case management

I loved working with Jasmine she kept me patient through the whole process she always gave me good input about my case.
The Carter team had been Great! Thanks

(Translated by Google) She is very friendly and willing to answer questions as soon as possible

(Original)
Ella es muy amable y esta dispuesta a contestar las preguntas lo mas pronto posible

First I wanna thank the office staff's from the receptionist to carter ,
But I really give the 5start to Michael
Buddy you the best,
You get to meet this man so humble respectful sweet hardworking and the most is his passion ,
I speak broken English :-)
But he break it down to me in the phone or in person ,good bless you man thank you

Carter Mario handle my case with car would use them again thanks

When I had my work-related injury, I didn't feel as if my employer would treat me fairly. I engaged the Carter Mario firm as a safe-guard because I am the sole earner. At every turn, Carter Mario's lawyers and case managers were there for me. They took on the workmens' compensation insurance company that tried to belittle me and dealt with them in a professional manner which took so much stress off of me so I could get better and continue working. They periodically checked in on me to see if I needed anything and that was for me, going above and beyond. All were excellent and treated me with compassion and respect. Thank you so much. Ruth Hankins

I am so greatful To this law office that helped me in a time of need thanks to jazmin and attorney font it was a pleasure.

My interactions with Danielle, Mark, and Joe whether by phone or E-Mail have been positive. They answered my questions and helped me get through a difficult period of time by handling claims and paperwork on my behalf.

I have dealt with Carter Mario multiple times and each time my case was handled with the upmost professionalism and kindness. This nost recent case, was the best experience.
I am legally blind, and with this disability it's hard to read some of the paperwork. I dealt mainly with the New Britain branch and everyone there made me feel like family. During my case if I had any questions, my two most faviorte people (with the exception of Carter Mario himself) Danielle and Mr Brown, would answer and explain everything to me. I have no knowledge of how a claim goes, and they walked me through the process with so much patience. Mr Michael Brown was my main go to guy, regardless of the time of day or by email or phone, he was there to hold my hand, talk me through the process and help me understand everything. He would talk to me with words I understood and was very compassionate about getting me what I deserved. When my case was getting ready to close, Danielle did not hesitate to get the most, even when they gave her a ridiculously low settlement offer. She was not deterred by the insurance company and was able to get the max. I went to the Milford branch to get my check and I was able to talk to the man on TV and we took a picture together. Regardless of the branch the receptionist, lawyers, paralegals, everyone there was amazing with me and I would use them again and recommend them for anyone that needs someone on their side after an accident.

I am very pleased with Carter Mario, New Britain office. Tracy Allard has been very helpful. Tracy answer all my questions and kept me informed about my case. I really appreciated everything Tracy and attorney Holland has done for me. I highly recommend the New Britain office.

Knowledgeable team at Carter Mario. They were always ready to answer my questions and ensure my concerns were at ease when it came to ensuring my bills were paid. My attorney Robert as well as the team leader Pedro always ensured to update me every step of the way. Although, my goal is never to need Carter Mario in my future, know that if the need is there I will definitely use your firm again. Thank you for making my scariest moment less scary.

The staff I've dealt with at Carter Mario are the absolute worst. For people who have gone to school to learn in part how to communicate, their skills are mediocre at best. Perhaps it's because my case is not a real money maker for them or they've just become jaded, I'm not certain. I've not received timely responses to phone calls, emails, and in some cases ( although they say differently ) no response at all. I would never refer any one to them. To say I am disappointed with the service I am and have recieved is an understatement. I will definitely file a complaint with the Connecticut Bar Association and the Better Business Bureau.

I had such a great experience with Carter Mario Injury Lawyers. Everyone I was involved with and interacted with was amazing. So very helpful and comforting during this stressful time, Always kind and compassionate. I will most certainly continue to use this office for all of my legal needs.