no point trying to set up a payment plan what they really want do is have their way with your paycheck.

Velo law office was going to take me to court on behalf of another bill collector. Although their job is to collect and act against the defendent (myself), they were very helpful and polite. I have heard a lot of horror stories about bill collectors being rude to people. They were able to put a counter offer through, the plaintiff accepted and they were able to avoid us going to court which saved me about $150 in costs. Thank you for your assistance. Being polite goes a long way with collections. If anyone needs a debt collected or sued for, go to Velo.

They claim I owe for a balance that was dismissed by the courts. They have started garnishing my checks that are small enough as is. But I am calling FOX 17 Problem Solvers and expose them if I dont recieve my money. Then get my lawyer and sue for punitive damages.

Blood sucking parasites. Figured out a payment plan with them but when I got the paperwork, wasn't what we discussed. Instead of getting it from tax returns, they are garnishing my wages, for a $600 ambulance bill. I work part time and live by just getting by. Shouldn't be called a law office, should be called financial bullies.

Worst debt collector! Very unprofessional. I over paid them and they sent me a letter telling me they need to verify my address to make sure they send the money to the correct house....... they were sending me letters to my address for 6 months so if pay them but when it comes time to repay me then they need proof of address. Been 3 weeks and still have not received my money. Weird how that works. Very dumb lawyers!

My wife got judgment on medical bills we made arrangements to pay monthly to this. We never missed a payment. I just got judgment from them also they refused to combine mine to my wife's now they expect me to make 2 payments a month. When all these bills are from my 2 kids. Seem illegal and out right wrong shame on velo state should investigate this shady law office.

Called to try to take care of a bill receptionist was unprofessional ask to speak to the office manager was told I have to put it in writing when asked who do I put it in writing to she stated I have other calls and very busy an hangs up the phone. instead of helping their client resolve the outstanding bill she makes it even harder to take care of a debt. way to support your customer great job !!!! Scott good people that fall on hard times that are trying to take care of their bills you wouldn't have a hard time collecting if you didn't have people like this working for you.

This office is great for the collecting party.
They use all kinds of ways of collecting including garnishing bank accounts, pay checks, tax returns, etc. They will serve court papers to the owing party anywhere including place of employment. So if you are wanting a shake down to collect your money Velo Law are the ruffians to do it. As for the people that owe money, read above.

Very rude, unprofessional, and refused to answer any questions!

They are not worthy of your time or money. Do yourself a favor and find real ones. I do NOT!! recommend THEM..

VELO LAW OFFICE IS VERY RUDE THE CUSTOMER SERVICE THEY HAVE IS UNBELIEVABLE UNPROFESSIONAL . THEY CAN NOT GIVE YOU NO ANSWERS IN REGARDS TO YOUR CASE. THEY JUST WANT TO GARNISH YOUR WAGES WITHOUT NO ACKNOWLEDGEMENT THEY SENT PAPER WORK TO YOUR JOB AND MIGHT BE INFORMED OR MIGHT NOT. THIS IS THE WORSE LAW OFFICE IN THE UNITES STATES OF AMERICA. PLEASE TRY TO GET A LAWYER IF YOU CAN TO STOP THESE UN PROFESSIONAL PEOPLE THAT WORKS IN THIS OFFICE. RUDE RUDE RUDE RUDE RUDE RUDE THAT IS ALL I CAN SAY ABOUT THE OFFICE. IF I HAD TO GIVE THIS COMPANY A STAR RATING IT WOULD BE 1/2 OF A ZERO.

I talked to the parasites about paying my medical bill when when my taxes came in they said no problem. Then turned around and garnished my wages anyway. So the way I look at it at least I don't have that bill to pay come March. The company is very unprofessional, rude, and they don't know what courteous means. Good luck if you decide to go this

Rude staff

Paid off my debt and they refused to issue a receipt of payment. Very unprofessional law office.

Probably one of the most disrespectful, arrogant, entitled group of people I've ever seen. And I haven't even met them. All I had to do, was be in their presence for an hour to see how disgusting these people can be. Hopefully you choose a more respectable, professional, and passionate set of lawyers, than these trailer trash wanna be lawyer folk. Go elsewhere.

Refused to give me information over the phone about my own case. Took me to court without serving me with a court date. I contacted them right away about my case and they "noted my account" that it would take 4-6 weeks but took me to court less than a month after serving me.

Fyi... Michigan has a statute of limitations of six years, which applies to all types of debts. This means that if a debt is more than six years overdue or hasn't been paid in more than six years, creditors cannot take legal action.

Great service

Horrible experience to deal with. Tried talking to a supervisor and they told me I had to submit a request in writing for a supervisor to call me back. They tried garnishing my wages from a company I never worked for and have already paid off debt.

Professional and nice staff

Awful. I tried 12 times to pay off my boyfriends debts and they make it impossible to even pay your debt. Very unprofessional and when I was speaking with the representative she cut me off mid sentence and hung up.

Thieves I'll be reporting them to the bbb

They had a lawyer lie under oath about what I said. We had a deal for 1500 and bc he lied to the judge they moved it to almost 2000... and then they said they didnt care if my 3 yr old, 5 yr old and 10 yr old lost their house and was homeless, bc my payment plan didnt work for them... like are you kidding??? At least your getting something!

WORST COMPANY EVER!! I WOULD RATE NEGATIVE STARS IF I COULD!! THEY DON'T EVER CALL BACK OR ANSWER ANY QUESTIONS YOU HAVE!! BEEN TRYING TO GET AHOLD OF THEM FOR 2 YEARS NOW AND NO CALLS BACK OR ANYTHING ABOUT PAYMENT PLAN. JUST TOOK 2,000 OUT OF MY ACCOUNT WITHOUT ME KNOWING. WORST COMPANY EVER!!

If I could rate a NEGATIVE 100 stars I would. The lady rep that answers the phone is a complete waste of breath. Not only did she waste my time she wasted my gas by telling me I could come to the office and make a payment( the doors don't even open, just a drop box) she also told me it would take 18days to send over the Payment to the client and really it was 30 days. She needs to be fired but they won't because she gets paid minimum dollar to read a script off the computer. Working with her is worst then being in debt. She was the devil HIM self!

We use this office for debt collections for our business. We've had great experiences with them so far! Can't complain at all.

Worse attorney office (crooks). As a defendant they act like I don't have rights.Right now being sued for claims in court on a last month of rent at a apartment complex(crooks also) and moved out of apartment complex. Got a summons and complaint, I replied with a answer for it and even send them paperwork information on why I disagree with the summons and complaint. Now they act like I didn't do anything to prove information that I wrote in my answer for the summons & complaint.

Worst company. AVOID THEM AT ALL COST!!!!!

These guys are great, if someone owes you money these guys WILL COLLECT it for you.

Absolutely the worst. Zero stars would be more like it. They made me wait 48 hours to pay my payment off which in that 48 hours was building interest and I wanted to pay it in full right then and there. Then once I was finally able to pay. They asked me if I wanted a receipt emailed to me. I said yes and she took my email. No where in my email is my receipt a day later. I called and they said I have to hand write a letter to them requesting my receipt. I swear this business is stuck in the 1950s. They really need their Business license revoked

this place will not talk to me on the phone tell me i have send every thing in writing payed my garnishment then magically there more legal fee and have a garnishment re issued shady people

If I could give a 0 star rating I would!!! I advise everyone to be very careful with this company just two weeks ago they tried coming after me actually serving me twice after I had my lawyer contact them advising them that they have the wrong person.. I received a garnishment release and I got served again a week after for a lawsuit that has nothing to do with me!! someone had my first and Maiden last name and all they did was Google that person and they found me. They came after myself and my business! For a universal Ambulance I have never been an ambulance in my life. so my advice is to really look at the paperwork you received from them because they will try to get their money from anyone.

I owed a debt to my bank, that I had tried to resolve but they would not let me make payments. It was sold to this place a year later and without any knowledge of it being sold we were taken to court (was not told of the court date or anything until we got court papers in the mail) of course we lost the judgement. I called to set up payment plan which they agreed to. I lost my job and missed a payment, next thing I know they are garnishing my state taxes. A month later my wages were being garnished, dispight the payment plan. They are taking so much I am now being evicted from my home because I can't pay the bills. I have 3 children to support on one income and over 100 of everyone of my checks they are taking. To top it off I received a letter saying the state taxes they took went to an attorney when what we owed to begin with was supposed to be court costs and attorney fees! So now they are going to continue garnising me money they already took. They have also been adding interest onto the account this entire time and last time I checked that was illegal!

Unthinkable that these people are allowed law licenses. I have medical bills to pay, and when I went to start payments at the hospital involved, I was told that my account had been sold to this firm. No one had contacted me, so I called them to set up a plan. They were so glad to hear from me. They sent me a letter telling me that they had taken my case to court and the court had ruled for them in this case, and sent me a request for my bank accounts so they could start collecting. This is from people that had never even contacted me. Heaven forbid you try to contact them, they aren't available on my off work hours.

Very unprofessional. Was not willing to work out a plan. I disagreed with the amount owed, was told by the law office to print off a monthly financial sheet which was done and I never heard back about the propsed amount I offered not a phone call email nothing the next thing I got was a garnishment judgement. I feel as if the office illegally used this financial form to get current employment information in order to get a garnishment judgement. VEY UNPROFESSIONAL an IFEEL IT IS ILLEGAL COLLECTION PRACTICES.