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Arlen Law Firm
Personal injury attorney in Hillsborough Township, NJReviews: 14 | Overal Rating: Good
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If want a attorney who speaks to you like a human being, treats you with respect and goes above and beyond I think, in his scope of work. Let Arlen law firm represent you..
We met with Ashley who apparently is a Paralegal/Lawyer so she says. Mr.Arlen was on vacation when we came to the office. My daughter completed all of the paperwork that was required on August 27th to obtain legal representation from Arlen Law Firm.
I called September 4th to check the status of my daughter's case being that the letter of rep was never submitted to the insurance company,and was told by Ashley that the letter was on Mr.Arlen desk.
Two weeks later the medical adjuster contacted me and stated they have left several messages regarding the letter of rep,and never received a call back. I than called Ashley on September 11th and she stated that she drafted the letter of rep on September 6th,despite the fact that she stated previously that it was on Mr.Arlen desk on September 4th.
Than she stated don't worry these things take time, and Mr.Arlen is out due to the Jewish holiday. It has been two weeks later and something minor such as submitting a letter of rep wasn't completed. She appears to be very unprofessional,obnoxious and incompetent. It shouldn't take a law firm two weeks to submit a letter of rep,she also never replies to emails.
I notify Ashley by email on September 11th that my daughter and I have decided to go to another attorney. We refused to be treated in that manner by an inexperience young Paralegal/Lawyer that is incompetent.
To make matters worst when we spoke to our new attorney he stated that he never heard of Arlen Law Firm,and that he been practicing law for over 20 years and know mostly all of the attorneys in the state. Go Figure!!