We had a consultation with an attorney from this firm for family law services through my husbands work. They never sent a follow up email like they said they would. I tried contacting them and left a message with the attorney we talked to letting her know we never got the email and still nothing. Bad customer service. If an someone is too busy to take on a client, then I would expect to be told so I don’t waste my time waiting on them, only for them to blow me off.

My experience with Zerbst and Kluck was a good one. Attorney Kluck had everything done for me in a timely manner and Explained things so I would understand. I would highly recommend this office.

We worked with Sarah Barnes for our estate planning. We had a legal plan through work that connected us to her. Our last meeting was in July to finalize our plans. I followed up in October to ask when we would receive our documents. She led me to believe that they were complete, but was having difficulty sending electronic copies. I followed up again twice in November. It isn't clear to me why she couldn't mail hard copies back in October. When I received the plan at the end of November, it was marked revised 11-21. I had to stop in personally to pick up the hard copies. I am curious if our legal plan was being billed in quarter hour increments for the correspondence stringing us along while our documents weren't finalized.

Great firm, wonderful staff. I highly recommend Zerbst & Kluck

We met with Zachary Kluck for our bankruptcy and he was nothing but helpful. No question was a stupid question. He made a painful experience not so painful. I highly recommend them

I contacted Zachary Kluck regarding a matter with the City of Madison after talking to several other attorneys. Zach was the only attorney of the several I spoke with who took the time and made the effort to be of assistance. While my case was not monumental it did involve thousands of dollars that I felt I didn't owe. Zach took my case and negotiated on my behalf. The matter was resolved to my total satisfaction. The support staff at Zerbst & Kluck was helpful and a pleasure to deal with. I highly recommend this law firm.

Awesome help. Clear and precise information.

Proactive advocacy with excellent customer service, respect, and education--thank you!

Had a great start to the service with Bryant Ray, regarding real estate. But after our initial discussion was unable to get any help. Repeatedly was told that he'd get back to me on Monday, or mid next week. Even asked if the scenario was something he could help me with, as I understand if its outside of knowledge area. But nothing.

Working with Zachary was an above and beyond experience. I highly recommend trusting him with whatever legal needs you may have. Thank you, Zachary!

Seemed very uninterested in taking my case.

Zachary was absolutely awesome with my case! From start to finish I couldn’t be happier with my lawyer! I will be a returning customer shall I need a lawyer again! Thank you so much for everything!

The first lawyer I had did nothing on my case and no calls or text answered after she told me we would be going to court soon.

when she left the law office I called the new lawyer who never returned any of my calls so i called one of head lawyers who said he would call which he did and I missed it I called repeatedly with no return
Call had to make appointment to see him and was again ignored made more calls never returned calls never once did I receive a once a month statement as promised. Felt like they took my $ and no help guess my case wasn't a $ maker

Thank you for representing our friend in a highly visible restraining order. We pray for her and thank you from the bottom of our hearts for taking her case.

Zachary Kluck is an upstanding attorney and I will go to him with any other needs I have. I think I paid a teeny bit more than I had been quoted by others, but his knowledge and attentiveness was worth every penny.