Great service! Had no problems at all and they were very helpful

I called this law firm immediately after my motorcycle accident. We (I was passenger) were hit by a negligent driver and I sustained multiple open fractures to my right tibia and fibula. I underwent surgery the next day, received a titanium rod, and screws inside my leg.

They immediately answered the phone, and the day after I called the William Matter office they got right to work on my case. New York does not allow No Fault to cover ANY motorcycle accident cases. Regardless of fault. I was assigned an amazing attorney (Mr. Charlie Cobb) and a very diligent paralegal (Ms. Morgan Thomas) took our case and went full throttle. I was so surprised at how much I felt I mattered, in such a large law firm. My calls were always answered, emails always returned, and my questions always answered.

Thank you, so much helping me get my life back to as normal as it will be. I will forever be somewhat disabled by this negligent driver, but without you guys, I would be in debt to my eyeballs in medical bills. Instead I got maximum Insurance settlement and a new outlook on attorneys!!

Jenn and Morgan are very nice people here in syarcuse helping me print alot of paper work thank you so much for the help

This is one of the worse law firms.....after wasting 16 months of my time they close my case because they aren't going to make enough money? They are not about helping you they are all about the money.....now I have another lawyer to take my case and because I am no longer their client they can't speak to me? Are you kidding? And they won't send me my case file? What a scammer.....unless you are looking at a 6 figure settlement don't bother with Mattar.....every time I spoke to someone I got a different story and different information......Try Alexander and Catalano......cause these people are horrible

Nikki is a great legal assistant and so helpful!

Very professional staff whom got the job done. Thanks

Professional, friendly staff helped me with a long difficult case. I’m happy to hear a Syracuse location is opening. I will definitely recommend to anyone that is in need of legal assistance.

They were great. I appreciated that they could work with me from a distance over phone, mail and internet. And their legal advice was spot on and my mayter was settled way quicker than I expected!

I am very satisfied with all the work done.

Just got off the phone and am very unsatisfied with the service.

Very friendly, great communication, 10/10 would work with again.

Had a very good experience with there services and customer service

They are phenomenal they kept me in the loop and I was fully informed of everything great job

Great experience with this amazing law office.

Awesome crew !

I really liked the experience here, I would reccomend. Was really surprised with how quickly they were able to finalize everything

Great Experience Amazing Team

Quick attorneys

I wouldn’t recommend using this firm... they just want to make a quick profit and don’t care about their clients or their clients best interests! I was treated like garbage by one of their so called lawyers and was told that I would need to settle or find other council. His name is Anthony Tantillo. After a heated conversation about the settlement offer and the fact that my medical payoff had increased by $5000, which went from $7800-$12800 from the second settlement offer. I told him to talk to my wife in which he was rude, vulgar and disrespectful and basically threatened her too. Eventually, after I had a pre trial conference with my appointed lawyer from there, the judge and the insurance companies lawyer I finally decided to settle for peanuts after being laid up on the couch for 5 months with a broken leg, foot and numerous lacerations on my leg. Hurt my neck, back and wrist after a vehicle turned in front of me while I was on a motorcycle. She was in fact 100% responsible so liability was not an issue. They just wanted a quick pay day without having to go to trial. I would of been better off not hiring a lawyer and I wouldn’t of had to pay back the medical that I wouldn’t have had if it weren’t for the drivers negligence. Hopefully it NEVER HAPPENS AGAIN... but if it ever does I’ll be representing MYSELF!!!

I wonna thank you guys for the awesome job you did fast n efficient

Why all the advertising? Could be because of how they treat their clients! Even a blind mouse will find cheese........seems to apply here. Years ago my mother was involved in a car accident. She was turning left as she was hit (T-Boned) by a speeding car. My mother hired the William Mattar Law firm to represent her. By the time her case came to trial, the William Mattar agency replaced her lawyer three times. The trial attorney never met my mother as she passed away prior to trial. I represented my mother as her executor. The defendant’s attorney made an offer just prior to trial that was never presented to me. My mother’s attorney told me after the trial was over that the offer was too low and that I would not accept it. Of course I would have preferred to have the option to accept the offer. If I had accepted the offer Mattar’s earnings would have been minimal.
My experience with the William Mattar Law Firm was one of complete frustration. The constant advertising barrage reminds me daily of the poor legal representation the William Mattar Lawfirm “provided”. The trial lawyer having no first hand knowledge of my mother’s case presented a lack luster closing argument that resulted in a very quick unfavorable loosing verdict.
I would never hire the William Mattar Law Firm. I recommend you think through your decision prior to repeating my mistake and hopefully you will avoid the pain and frustration
I experienced!

I can say that one thing I appreciate the most is the customer service. Not one time when I called with questions, from the initial phone call, did any of the ladies give me the impression that I was a bother to them. Most of the time I had the same person to talk to, Carly, but I also talked with others. Everyone I talked with could answer my questions, even if it was a new person and if they couldn’t, they gave my call or question to someone who could. They do listen to you and answer your questions and if they don’t have an answer, they get back to you in a timely manner. The gentleman I spoke with first, who went through the paperwork with me, was well informed and took the time to explain the contract. I asked questions, he answered them. The only real work I had to do was keep them informed of any doctors I had to see and they reminded me when I had to go to the IME doctors. Steve, my lawyer, kept me informed at different stages. Although I did wish he was more available to talk with, I also understand he has other clients and that’s why he has paralegals who work with him. Believe it or not, the paralegals do have the expertise to answer the questions you have for the lawyer the majority of the time. They will, however; never give you an amount they think your case could be settled for, they will refer you to your lawyer each time. Steve never once lead me to believe I could get an amount that was not appropriate for my situation. He has been doing this for years and was spot on when he gave an amount he could settle for. My case was not as significant as other people’s, but they still treated me as if it was just as equal. It doesn’t matter whether you think you do or do not have significant injuries, call them and let them decide that for you if you are considering a lawsuit. They will not take a case unless they know it’s viable and they can win. Hopefully I never need their service again, I prefer not to be involved in another accident, but if I did, I would call them first.

I have had a great experience with this law firm and recommend their services to those looking...Thank you for you time and service..

Your staff was great they kept me informed though everything. Thank you

Very unhappy with everything. I didnt get much out of my accident I had but I can tell you they kept 4,000 and I got less the 1,000. During my nightmare with them they called me asking hows my treatment going well when I was the only one working and husband not working cause of his MS .I had no choice but to push through the pain and go back to work but had to find a new job cause I couldn't do what I was doing before. But they didnt care. When it was all said and done they gave me a vacuum tumbler that cost to ship 7.00 . They should have kept it and sent me the money.

Pick and chooses their clients based on How injured they are. Hurt in a car? Call someone else who will take time to see the actual results of both parties not ONE

William Mattar was excellent and Courtney keep me informed and let me know the process and walked me through everything they are wonderful.
Taryn DiTomasso
Baldwinsville, N.Y.

William Mattar's office was very easy to deal with throughout the processs. They always communicated updates with me about my case. The attorney James followed up with me many times to advise of feedback and made sure everything was ok with me before proceeding further. The paralegals Maura and Chelsea also checked up on the status of my medical treatment via phone or email. Everyone was very nice and treated me very well which definitely made me feel good after being in a traumatic accident. I always felt like they were on my side which is what you want from a law firm. I would definitely recommend this law firm to fight for you

Would not recommend to anyone. If you want to waste a year of your time after you were ran over obeying the law on a bycicle; ask for there help.

Everytime I come to there Syracuse NY office that be 3times a week . Always nice and willing to answer any of my questions I have, not even have a appointment. Walking out with a smile .

Didn't even really have to lift a finger. Would definitely recommend.

I had a wonderful experience with this law firm. Very helpful and professional.

very good service.

Very happy with everything. Great people

Easy to work with and they handled everything for me.

Very happy with my experience with this law firm

Great experience with them, the team I had was excellent always updating me on anyting dealing with my case, was there when I needed answers even at the late of night, from day one never left me in the dark about anything great people to work with, would recommend them to anybody, greatest Law Firm that I've dealt with

Great value. Would highly recommend

Thanks for the pencils for school this year!

Thanks for the pencils!

Thank you so much William Mattar Law Offices for helping out with supplies for our students

I had the best experience working with William Mattar Law Office. They clearly explained everything and always made sure I was updated on my case. Everyone was extremely friendly and helpful throughout the process.

Wonderful people to work with. So easy, they practically did everything for me.

such a great experience!

Paralegal Morgan was extremely helpful. This was a long process and took 3 years. My personal feeling is that the Attorney should let you know ahead of time that they will be taking more than 33.3%. There are other fees involved. I was disappointed with my portion of the settlement. Overall experience with the attorney was just ok. She seemed bothered when I called to check on things. I felt like I did more work tracking records down in the beginning then she did. I had to contact her boss when things just weren’t progressing. I had at least 3 different paralegals who took over the case so therefore I didn’t really get a good personal feel when calling. But the last one Morgan was on point. Every time I called the office the people who answered were friendly and helpful. I guess I have mixed feelings about the law office as a whole. But thankful they won the case!

The communication was excellent. I felt in control of decisions and the timeline was well excecuted. The entire team, Hannah my main contact, did a great job guiding me through the entire process. Overall excellent experience!

Not a good experience at all I moved to fast with signing paperwork (BEWARE) which asked for a 3rd Of money if they win case, I Only heard from lawyer one time Outta the whole 7 months & that was one time which was a few days after my accident! I got a call from a lady a few times asking me about my treatment. So at some point after 6 months I received letter stating I had a new lawyer. I was kinda upset because I feel like why change a lawyer when I barely heard from the first long story short I called the office to ask questions nobody knew much so I wrote a letter to fire the lawyer they approved it.Next thing I get a call from insurance trying to settlement me out for 4000$ and William matter wants a 3rd which they said my lawyer couldn’t of spent much money on my case because they barely received anything from them so now I get less the 2300 dollar this lawyer is money hungry and jinxed system please do your research!

The staff and service you provided was amazing and very kind and helpfull threw the hole process. I would highley recomend this law office to anyone in need of a amazing Lawyer. Agan thank you for being there for threw this hole process. The staff evrey singke person i dealt with was amazing also. Thank you so very much.

William me that is the best and the staff is very freindly.......I would recommend him.....

I had a wonderful experience with William Mattar Law Office, everyone I spoke to was very nice. I never had a problem with any part of my case, I would recommend this law firm.

Great service, great communication

Everyone was always very helpful, quick with responses and friendly! Kristen and Chelsea helped me through the entire process, calling to see how I was doing, and I would definitely recommend them to anyone! Thank you again

Was a wonderful experience. Staff is top-notch.

Service was great. They helped through a very long and difficult process. Thanks.

They were there for me..!

Very friendly staff! Kept me updated on everything and Courtney was great! Highly suggest William Mattar

Awesome people to work with. They took an unfortunate situation (I was injured in a car accident) and they helped me through every step of the way. I never had to follow up with them- they were always on top of things and kept me in the loop through out the entire process. Anytime that I did have questions, Dina and Kristen were available to help me. Although I hope I’m never in a situation where I need their services again, I would absolutely use them if so. I would also recommend them to anyone needing legal assistance, especially after a car accident. I’m truly grateful for the William Mattar team!

The level of service and professionalism was world class. Strongly recommend!!!

I walked in with no appointment shortly before closing time and Morgan and Jen were so polite they help me fill out paperwork after I was run over by a car and left both hands crippled. They got my attorney Fredrick Petersen on the line to help too.

Everyone was so very friendly and helpful. They made the whole process so very easy. Everyone seemed to really care about me. Thank you

This office was outstanding from start to finish. It was smooth and easy and very quick results. James and Courtney kept constant follow-up throughout my case. I HIGHLY recommend them!

they handled my case fast and i am 100% satisfied!

Very understanding an very caring

Ashley my paralegal was the best. Things were easy for me since the beginning. The whole experience was great.

Very happy with services everyone was so very nice and helpful

Great experience.made me feel important