Fasano is incredibly rude especially towards my poor mother who did not understand a word he was saying even after requesting the lawyer who spoke Spanish. He was pressuring us to make a contract with him even though we were unsure and I'm so glad I didn't continue the process given the unprofessionalism displayed. If that's how he is, I don't want someone like him handling my case. He says he handles your cases ethically yet that's not the behavior he demonstrated. I wanted to walk out during the consultation and I regret not doing so. Don't waste your time here.

(Translated by Google) Do not go there so you would be charged $ 1,000 or less and they will be charged $ 5,000. They do not care about your situation, I went there and the only thing I heard was money I did not even bother explaining myself and when I asked my questions their answers were short, without overflowing and to get by, apart from printing a paper they charged me $ 250. charges for contract .... I prefer to lose the 250 and not continue with them.

(Original)
No vayan alla por lo que en otro lado le cobrarian $ 1,000 o menos ellos les cobraran $ 5,000. No les importa tu situacion, fui alla y lo unico que escuche fue dinero nisiquiera se tomo la molestia de explicarme y cuando hacia mis preguntas sus respues eran cortas, sin abundar y para salir del paso, aparte por imprimir un papel me cobraron $250 disque de cargos por contrato.... preferi perder los 250 y no seguir con ellos.

(Translated by Google) I had planned to go on Saturday but with so many NEGATIVE MSNs not even talk.

(Original)
Tenía pensado ir el sábado pero con tantos MSN NEGATIVOS ni hablar.

(Translated by Google) Very good lawyers

(Original)
Muy buenos abogados

The first time I called they said I had to make a consultation fee of $50. I spoke to Fasano and I told him all about my husband’s case, and I showed him the FOIA and he said we could do a motion to reopen. In order to do that he needed the money. We went to sign the contract on August 2018. Once we went there we signed a contract and he said it would take up to 3 months to get an answer. We waited a few weeks and I called to to see if they had an update. They said they would call be back but they didn’t.

Exactly two months after around October 2018 the paralegal called back saying they need prove he was here on 2009. I told her I had prove before 2009 and after 2010 when our kids were born. They only want prove on specific months of 2009. We were first getting in contact with the paralegal (Vielka Ramirez), we didn’t speak to no lawyer. Sometimes she said she would return the call and she didn’t. After she told us we needed prove for those specific months we asked for a refund. She first had to speak to the manager.

We spoke to a man name Ramon and he said we have to speak to a lawyer first and see if he could do anything in order to start with the refund process. We didn’t get to see Fasano. We went to see another attorney Daniel Andrew Meyers and he said we can’t do anything unless we have a prove from 2009. Why didn’t the lawyer tell us we needed prove before we signed the contract? That’s why I paid the consultation fee to see if we qualified or not. That’s why I showed him the FOIA and told him all about my husbands case. Ramon said to get a refund it would take up to 6 weeks to get an answer. 6 weeks have past and still no update. We keep calling and no update and he said everything is on the managers hands right now. Everything goes through the manager. He said that they also would have to take $250 and additional more for reviewing the case. They didn’t do anything to my case. When I went there I saw the folder like the first time I gave them all the paperwork. WASTE OF TIME. Paid $3000 for nothing and still no refund. First they tell you you qualify for something and after they tell you they can’t do anything and they take your money!!!

(Translated by Google) Think about it before going with them. First they tell you that if they can take their case and when they have already given the money they say that nothing can be done. The first time I called I was told I had to pay $ 50 for the consultation. I told the lawyer Fasano everything about my husband's case, I showed him the FOIA and he said we could make a motion to reopen the case. To do that, he needed the money. We went to sign the contract in August 2018. Once we went there, we signed a contract and they told us it would take up to 3 months to get an answer. We waited a few weeks and called to see if they had any answers. They said they would call me again, but they did not.

Exactly two months later in October of 2018, paralegal Vielka Ramirez called me saying that they need to prove that my husband was here in 2009. We told the paralegal that we only had tests before 2009 and when my children were born in 2010. They We were asking for tests of the 2009 specific months. Then she said that I was going to ask the Manager and she was going to call me again and I did not return my calls. I always had to call her. First we were in contact with the paralegal, not the lawyer. After she told us we needed a test, we asked for a refund.

We talked to the accountant named Ramon and he said that first we should talk to a lawyer and see if he could do anything to start the reimbursement process. We went to see a lawyer Daniel Andrew Meyer and he said that we can not do anything unless we have proof of presence in 2009. Why did not the lawyer Fasano tell us that he needed proof before signing the contract?

Ramon said that to get a refund it would take up to 6 weeks to get an answer. It's been 6 weeks and we still have no answer. Pay $ 3000 for nothing. He also told us that they are going to take $ 250 and more to review the case. They did nothing with my case or reopened it. When I went there, I did not see them working on my case. WASTE OF TIME. First they tell you that you qualify for something and then they tell you that they can not do anything and they take your money.

(Original)
Piénsenlo antes de ir con ellos. Primero le dicen a uno que si pueden tomar su caso y cuando ya dio el dinero dicen que no se puede hacer nada. La primera vez que llamé me dijeron que tenía que pagar $50 por la consulta. Le conté al abogado Fasano todo sobre el caso de mi esposo, le mostré el FOIA y él dijo que podíamos hacer una moción para reabrir el caso. Para hacer eso necesitaba el dinero. Fuimos a firmar el contrato en agosto del 2018. Una vez que fuimos allí, firmamos un contrato y nos dijeron que demoraría hasta 3 meses para obtener una respuesta. Esperamos unas semanas y llamé para ver si tenían alguna respuesta. Dijeron que me volverían a llamar, pero no lo hicieron.

Exactamente dos meses después en octubre del 2018, la paralegal Vielka Ramirez me llamo diciendo que necesitan probar que mi esposo estuvo aquí en 2009. Le dijimos a la paralegal que solo teníamos pruebas antes del 2009 y cuando nacieron mis hijos en el año 2010. Ellos nos estaban pidiendo pruebas del 2009 meses específicos. Después ella dijo que le iba a preguntar a la Manager y me iba a volver a llamar y no regreso mis llamadas. Siempre le tenía que llamar yo a ella. Primero estuvimos en contacto con la paralegal, no al abogado. Después de que ella nos dijo que necesitábamos una prueba, pedimos un reembolso.

Hablamos con el contador llamado Ramon y él dijo que primero debemos hablar con un abogado y ver si podía hacer algo para comenzar con el proceso de reembolso. Fuimos a ver un abogado Daniel Andrew Meyer y él dijo que no podemos hacer nada al menos que tengamos una prueba de presencia del 2009. ¿Por qué el abogado Fasano no nos dijo que necesitaba pruebas antes de firmar el contrato?

Ramon dijo que para obtener un reembolso tomaría hasta 6 semanas para obtener una respuesta. Han pasado 6 semanas y todavía no tenemos respuesta. Pague $3000 para nada. También nos dijo que nos van a quitar $250 y más para revisar el caso. No hicieron nada con mi caso ni lo reabrieron. Cuando fui allí, no vi que trabajaran en mi caso. PÉRDIDA DE TIEMPO. Primero te dicen que calificas para algo y luego te dicen que no pueden hacer nada y te quitan tu dinero.

Dont waste your time or money here... I guarantee you their punctuality and their professionalism is horrible.. They dont return phone calls they dont care of wording documents the wrong way all they want is money because they've become overwhelmed and overloaded with cases that they are missing in every case... they try not to tell you because it's bad for business..... but they absolutely do not know that they are dealing with people's lives..... they overlooked important details.... it is a big failure in their part...

Great immigration lawyers way too high prices.

(Translated by Google) Lawyers of high professional level I recommend them

(Original)
Abogados de alto nivel profesional yo los recomiendo

(Translated by Google) Excellent

(Original)
Exelente

(Translated by Google) They are so professional ... exelence service ... very good lawyers ... I recommend it

(Original)
They are so profesional...exelence service...muy buenos abogados...se loa recomiendo

(Translated by Google) I am a current client of them, I approached them for the good reputation they have, but being so popular is so difficult to open a case with them, started the process over a year ago and for everything is a waiting list, When I was ready to deliver my documents I had to call to say I was ready and then wait for them to assign a paralegal for several weeks and then wait for an appointment for other weeks, was ready in January and ended up depositing in March because of them, now I want to open a new case and I call to make an appointment with the lawyer who takes my case that I do not know because who fills the requests are their paralegals, and then they tell me they will return the call to make the appointment, after 4 days I call to see what happens because they do not call me to coordinate the appointment and they tell me that they did not have notification of that and that they would put me on a list to return the call within TWO weeks MORE! And then make an appointment for God knows when, I really am very angry, I understand that they are very busy but who has an appointment book does not have to wait for the client to assign it, they charge a lot of money to take the case and the truth is your case is not complicated like mine, better to find someone with enough knowledge to take your case for less money, believe me it will reduce costs and times, now if you have a complex case because they are the right ones!

(Original)
Soy un cliente actual de ellos, me acerque a ellos por la buena reputación que tienen, pero al ser tan populares asi de dificil es abrir un caso con ellos, empeze el proceso hace mas de un año y para todo es una lista de espera, cuando estaba listo para entregar mis documentos tenia que llamar para decir estaba listo y despues esperar que ellos asignaran un paralegal varias semanas para luego esperar que dieran una cita para otras semanas mas, estaba listo en enero y termine depositando en marzo por culpa de ellos, ahora quiero abrir un nuevo caso y llamo para hacer una cita con el abogado que lleva mi caso que por cierto no conozco porque quien llena las peticiones son sus paralegales, y entonces me dicen me devolveran la llamada para hacer la cita, luego de 4 días llamo a ver que pasa porque no me llaman para coordinador la cita y me dicen que no tenían notificacion de eso y que me pondrian en una lista para devolverme la llamada dentro de DOS semanas MAS!!!! Y luego hace una cita para Dios sabe cuando, realmente estoy muy enojado, entiendo que son muy ocupados pero quien lleva una agenda de citas no tiene porque hacer esperar el cliente tanto para asignarla, ellos cobran muchísimo dinero para tomar el caso y la verdad si su caso no es complicado como el mio, mejor buscar alguien con conocimiento suficiente para que lleve su caso por menos dinero, creame se reducirá costos y tiempos, ahora si tienen un caso complejo pues ellos son los indicados!

(Translated by Google) Thanks for giving me the opportunity to get my documents

(Original)
Gracias por darme la oportunidad de conseguir mis documentos

(Translated by Google) When it comes to payment very attentive, when you finish paying and you can not communicate with the paralegal and the process as you forget

(Original)
Cuando se trata del pago muy atentos, cuando se termina de pagar ya ni se puede comunicar uno con la paralegal y el proceso como que lo olvidan

(Translated by Google) The best I recommend them ❤️

(Original)
Los mejores los recomiendo ❤️

Seriously they just don’t care about you you’re just another case to them. Do not recommend

I have a case with these people and I can never get answers about my case every time I call they tell me they will call me back but I never get answers all they care about is my payment ‍♀️ ‍♀️

Very bad scam they charge so much. $$$$$$

(Translated by Google) Pity asosaramiento do not return the money despite requesting it the day after the consultation .....

(Original)
Pesimo asosaramiento no regresan el dinero a pesar de solicitarlo al dia siguiente de la consulta.....

Thank U to be Honest

(Translated by Google) I can't believe they tell me they won't give me my files if I don't pay them for every copy of my paperwork that I gave them to them. I moved to where they thought I was a good lawyer but it turned out worse than the last one

(Original)
No puedo creer que me dicen que no me daran mis archivos si yo no les pago por cada copia de mis papeles que yo los entregado yo me cambie a donde ellos por que pense que eran buenos abogados pero resulto peor que el anterior

(Translated by Google) The people who work there are very kind

(Original)
Las personas que trabajan ahí son muy amables

They make you Walt 5 hours to see the lawyer. Makes no sense to make an early appointment.

The lawyer fasano was so rude. Don’t waste your time or money here. I guarantee you their punctuality and their professionalism is horrible. They just need your money. DO NOT RECOMMEND

(Translated by Google) Excellent professional, very valuable care very much for the community. God bless you bend

(Original)
Exelente profesional, muy valioso se preocupan muchísimo por la comunidad.Dios los bendiga

(Translated by Google) He does not pay due attention to the client ... it takes too long to go to a consultation

(Original)
No presta la debida atención al cliente...se demorA demasiado para pasar a una consulta

Very very unprofessional law firm
I gave em basic documents on Monday and
They told me to wait all the way untill Friday for
Consultation scheduling for the following week
They called me Friday just to tell me that they have no opening for the following week
We waited and wasted 5 days,
And they said you know what I will squeeze you tomorrow Saturday for consultation but it’s gonna be at the queens office
Just wait for the lawyer to call you from 7 - 11 am.
So we woke up at 6.30 am and waited and waited and waited for the call
Untill it’s 10 am I have to be the one that called em. The front desk said we have no idea that we have you scheduled for consultation today!!!
It’s so unbelievable
They have to respect towards your time and your life !!!

(Translated by Google) good ones

(Original)
Buenos

(Translated by Google) Excellent office very kind your work team

(Original)
Exelente oficina muy amables su equipo de trabajo

If I could give this place no stars I would. The lawyer Fasano was beyond rude to me and my family. I think that as an immigration lawyer you should be aware and understanding that many families may be having a hard time with their current legal status. There should be mutual respect between a lawyer and their client which is something these lawyers don't seem to have. SERIOUSLY IF YOU NEED HELP LOOK ELSEWHERE.

I visited this office to asking a questions and I received very good and clear answers about legal issues..

(Translated by Google) They never return the call, they charged me $ 250 for a copy of my file.

(Original)
Nunca te devuelven la llamada me cobraron $250 por copia de mi expediente.

(Translated by Google) The worst experience of my life, youman arrived 4 hours late, in the interview I was upset because I had my 2 year old girl with me in the appointment that I had paid, I try to charge more than 2000 dollars in surcharge of immigration forms , 7500 dollars in total, and when I asked for an explanation, his response was to take us out of the office in front of everyone and in a threatening, logical tone, I answered him in a bad way for the humiliation he wanted to do, then he followed me to the hallway and wanted to go over despite having my 2-year-old girl in my arms and my pregnant wife, arguing to fight ... I am a family man I never had any problem, but that man, is an unprofessional lack of respect and racist !!! There are many other good lawyers out there, I do not wish an experience like this to anybody, look for another person who processes their things, not that pig ...

(Original)
La peor experiencia de mi vida, youman llego 4 horas tarde, en la entrevista se molesto porque tenia a mi nina de 2 anos conmigo en la cita que yo le habia pagado, trato de cobrarme mas de 2000 dolares en sobreprecio de los formularios de migracion, 7500 dolare en total, y cuando pedi una explicacion, su respuesta fue sacarnos de la oficina delante de todo el mundo y con tono de amenza, logico, le respondi de mala manera por la humillacion que nos quiso hacer, en seguida me siguio al pasillo y quiso irme encima a pesar de tener mi nina de 2 anos en brazos y mi esposa embarazada, retandome a pelear... yo soy un hombre de familia nunca eh tenido ningun problema, pero ese senor, es un falta de respeto poco profesional y racista!!! Hay muchos otros buenos anogados ahi fuera, no le deseo una experiencia asi a nadie, busquen otra persona que tramita sus cosas, no ese cerdo...

(Translated by Google) Excellent service, Acertive and Objective Professional Consultation. First time and we get good impression

(Original)
Atención excelente, Consulta Profesional Acertiva y Objetiva. Primera vez y nos llevamos buena impresión

(Translated by Google) I have my reservations

(Original)
Tengo mis reservas

(Translated by Google) Very good and above all very professional

(Original)
Muy buenos y sobre todo muy prefesionales

If I can give half a star I would. This by far the worst experience of customer service I ever had. Even though we had an appointment, They kept us waiting for 4 hours for a consultation and afterwards the lawyer (ZANE) did not take the time to let us know why it was taking so long. Like if our time didn't matter. No I would not recommend this place to my worse enemy.

(Translated by Google) this firm of lawyers take the record gines of RATS, once they charge in advance and then they do not remember you, you call them and they are always busy, and if one day you manage to communicate, they tell you if they called you and they sent you for mail, then I tell them that I do not have lost calls or mail from them they make the crazy ones the address and the phone number are incorrect, they are a scourge people are not interested only take the money q more ..

(Original)
esta firma de abogados se llevan el record gines de RATAS,una vez q cobran por adelantado ya despues ni se acuerdan de ti,tu los llamas y estan siempre ocupados,y si algun dia logras comunicarte te dicen q si te llamaban y te enviaban por correo,luego les digo q no me tengo llamadas perdidas ni correo de ellos se hacen los locos q la direccion y el numero telefonico estan incorrecto,,,son unas lacras no les interesa las personas solo tomar el dinero q mas puedan..

They are great. I recommend to use services of them, because in my opinion they are the best.

(Translated by Google) Very organized and attentive staff

(Original)
Muy organizado y atento el personal

My paralegal is super helpful handling my case. Her name is Nadia Castro.

They won cancellation of removal to my wife 12/14/2016 the layer was very well knowledge

Great attorney, they give me work permits , thank so much ....

(Translated by Google) Very good lawyer

(Original)
Muy buenos abogado

Good lawyers !!!!!

The best way

Greatest Immigration Attorneys in New York. You are in good hand if you hire them.

I trust them 100 %

scam artists of the highest order.

Today I when to the office in New York on 82-11 37th Ave in Jackson Heights Queens. To be honest the lady name Alexssandra (lawyer) was a none respectful person. Didn't give a chance to explain and also was really rude with me and my mom. I'm a U.S, Citizen born in New York, we went to ask question about my brother and she was the worst lawyer and doesn't know how to talk to people, I left really pissed off and disrespectful . If this the type of lawyer you guys hired , you guys should rethink who you hired. Doesn't matter what degree you have , RESPECT is earn and not bought. Worst experience ever, will never recommend no one to your location, after we pay $50 only for consult.

(Translated by Google) I just started with you but I share the opinion that one does not receive attention from the lawyer and the people who assign to give segmentation to the case almost never communicate with one ... in short I will discuss my experience later. ...

(Original)
Recien inicio con ustedes pero comparto la opinion de que uno no resive la atencion por parte de los abogado y las personas que Asignan para dar segimiento al caso casi nunca se comunican con uno.....en fin ya comtare mi experiencia mas adelante....

(Translated by Google) I love your immigration program !!!! You can help many people who are in a difficult situation.

(Original)
Me encanta su programa de imigracion!!!!Pueden ayudar a muchisimas personas que estan en una situacion dificil.